Shipping
& Terms
The Bio Boutique only ships within the continental US.
Learn more about shipping times, terms and costs below.
Timeline for Shipping
Dry goods are mailed within 3 business days.
Reptiles are sent on Tuesdays and Wednesdays for next day delivery.
** We no longer ship Isopods and Springtails **
This came down to supply and demand, we can hardly keep them in supply for our local & show customers!
Reptiles
All animals are produced by Randilyn of Bio Boutique unless otherwise noted and are guaranteed to be healthy and regularly feeding upon arrival. We will be in contact with you throughout the entire shipping process as the wellbeing of our animals is our number one priority.
Live reptiles are sent on Tuesdays and Wednesdays only, via FedEx priority overnight.
We only ship to FedEx ship centers to be held for pickup. NO home delivery ever, Only ship center pickup.
We always ship in quality insulated boxes with the appropriate cryo/heat pack.
Reptile shipping is weather and holiday dependant. Shipping is closed completely during the winter & holiday season.
If there is a problem with an animal through shipping we must be notified within one hour of package being delivered and video/photographs must provided. Appropriate steps from there will be discussed depending on the situation.
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